Opening soon in Melbourne. We're not taking clients yet. Leave your details and we'll contact you when we open. Need help today? My Aged Care: 1800 200 422.

By phone and video

Aged care placement in Canberra

We help families in Canberra by phone and video from Melbourne, so we do not come on tours here: we brief you before each visit and debrief after it.

Our records cover 19 homes in Canberra, run by 16 operators, from Farrer to Stirling.

Who can help find an aged care home in Canberra?

My Aged Care (Australian Government, free, 1800 200 422) arranges the assessment and lists every home in Canberra, including Bill McKenzie Gardens and Uniting Amala Gordon ACT, the highest rated of the 19 in our records. Our full placement outside Melbourne ($1,450) does the ringing around for you by phone and video.

How remote placement works

  • Everything in the Melbourne placement, by phone and video
  • A briefing before each tour and a debrief after it (you or a relative attend in person)
  • Video tours arranged where homes offer them

Not included: in-person tours; financial advice; legal advice.

Canberra keeps the same time as Melbourne all year, daylight saving included, so our hours (Monday to Friday, 8am to 6pm) are your hours too.

Homes in Canberra in our records

This is not every home in Canberra, only the 19 in our directory; My Aged Care's find a provider search lists them all.

Sorted by overall Star Rating, with Bill McKenzie Gardens and Uniting Amala Gordon ACT first, and BaptistCare Carey Gardens, Calvary Haydon Retirement Community and nine others without a dated rating in our records.

Homes in Canberra in our records
HomeSuburbOverall Residents' experienceComplianceStaffingQuality measures Provider type
Bill McKenzie Gardens Page 4 of 55 of 52 of 55 of 5 Not-for-profit
Uniting Amala Gordon ACT Gordon 4 of 55 of 53 of 54 of 5 Not-for-profit
BaptistCare Griffith Griffith 4 of 55 of 52 of 54 of 5 Not-for-profit
Jindalee Aged Care Residence Narrabundah 4 of 55 of 52 of 53 of 5 For-profit
Warrigal Care Stirling Stirling 4 of 55 of 53 of 52 of 5 Not-for-profit
Pines Living Farrer 4 of 55 of 53 of 51 of 5 For-profit
Warrigal Hughes Hughes 3 of 54 of 53 of 54 of 5 Not-for-profit
Warrigal Care Calwell Calwell 3 of 54 of 53 of 53 of 5 Not-for-profit
BaptistCare Carey Gardens Red Hill Not rated Not ratedNot ratedNot ratedNot rated Not-for-profit
Calvary Haydon Retirement Community Bruce Not rated Not ratedNot ratedNot ratedNot rated Not-for-profit
David Harper House Monash Not rated Not ratedNot ratedNot ratedNot rated Not-for-profit
George Sautelle House Farrer Not rated Not ratedNot ratedNot ratedNot rated Not-for-profit
Goodwin House Ainslie Ainslie Not rated Not ratedNot ratedNot ratedNot rated Not-for-profit
IRT Kangara Waters Belconnen Not rated Not ratedNot ratedNot ratedNot rated Not-for-profit
Mountain View Aged Care Centre Narrabundah Not rated Not ratedNot ratedNot ratedNot rated Not-for-profit
Southern Cross Care Campbell Campbell Not rated Not ratedNot ratedNot ratedNot rated Not-for-profit
Southern Cross Care Ozanam Residential Aged Care Garran Not rated Not ratedNot ratedNot ratedNot rated Not-for-profit
Uniting Eabrai Weston Weston Not rated Not ratedNot ratedNot ratedNot rated Not-for-profit
Uniting Mirinjani Weston Weston Not rated Not ratedNot ratedNot ratedNot rated Not-for-profit

In brief

Star Ratings are published by the Department of Health, Disability and Ageing. Shown as published in February 2026 and May 2026; they may have changed since. See the current rating on My Aged Care.

Who runs the homes

The other 14 homes each belong to a different operator, among them BaptistCare Carey Gardens, BaptistCare NSW & ACT, Calvary Haydon Retirement Community and David Harper House.

Canberra in our data

  • 19 homes in Canberra in our directory, with 1,261 places among the 9 with a known size, from Warrigal Hughes (176) down to Mountain View Aged Care Centre (67).
  • 6 of 8 rated homes (75%) have four or five stars overall, led by Bill McKenzie Gardens.
  • 17 not-for-profit (such as RSL LifeCare and The Uniting Church in Australia Property Trust (NSW)), 2 for-profit (Johnson Village Services and Pines Living).
  • Suburbs in our list: Farrer, Narrabundah, Weston, Ainslie, Belconnen, Bruce, Calwell and Campbell and 8 more.

Sources: our directory records, built from public provider listings and the Star Ratings published by the Department of Health, Disability and Ageing (dates as shown). The Department's current Star Ratings extract and My Aged Care hold the latest figures. How we check our facts.

Worth knowing here

Our records hold an overall Star Rating for only 8 of the 19 Canberra homes listed here, so check the rest on My Aged Care before you shortlist.

Every one of the 3 homes in Canberra with published figures met its care minutes target in January to March 2026, while 0% fell short across regional Victoria.

The homes in Canberra lean large: 8 of 9 have 120 places or more, led by Warrigal Hughes (176).

Not-for-profit organisations run 17 of the 19 homes in Canberra in our records, including RSL LifeCare, The Uniting Church in Australia Property Trust (NSW) and BaptistCare NSW & ACT.

Quality measures (falls, pressure injuries, unplanned weight loss and medication) are rated one star at Pines Living, so ask what each is doing about the measure that pulled its rating down.

More on Canberra

See every Canberra home we track and aged care costs in Canberra.

Help finding a home here

We start with the homes in Canberra that fit the care needed and the budget, from Bill McKenzie Gardens down, and ring them for a suitable room, checking current ratings on My Aged Care for the eleven without a dated rating in our records.

Our full placement outside Melbourne costs $1,450 including GST, paid by the family (how payment works).

If a hospital wants a discharge date, the urgent version costs $1,750 outside Melbourne and starts within one business day.

Questions families ask

Is this every aged care home in Canberra?

No. We hold records for 19 homes in Canberra, in suburbs including Farrer, Narrabundah, Weston, Ainslie and Belconnen, which is not all of them; My Aged Care lists every government-funded home.

Which aged care homes in Canberra have the highest Star Ratings?

No home in Canberra in our records has five stars; among the four-star homes, Bill McKenzie Gardens, Uniting Amala Gordon ACT and BaptistCare Griffith have the highest combined sub-ratings.

Who runs the aged care homes in Canberra?

17 of the 19 homes in our records are not-for-profit and two for-profit; the operators with more than one home are Warrigal Care (3) and Southern Cross Care (2).

Who can help if we have a problem with a home in Canberra?

ACT Disability, Aged and Carer Advocacy Service (ADACAS) on (02) 6242 5060 gives free, independent advocacy in the Australian Capital Territory, and the Aged Care Quality and Safety Commission takes complaints on 1800 951 822; neither is connected to us.

Tell us what's happening

Tell us what is happening and where in Canberra you are looking. We will call or video call to talk it through; the first conversation is free.

We're opening soon. We're not taking clients yet. Leave your details and we'll contact you when our Melbourne service opens. If you need help today, call My Aged Care on 1800 200 422, and if the person is in hospital, ask for the social worker or discharge planner.

What's happening?
About the person who needs care
How soon do you need help?
Have they had an aged care assessment?
Anything that matters for the right home? (optional)
How can we reach you?

A phone number or an email is enough. A phone number is quicker.

Please don't include detailed medical information, or bank or Centrelink details. We'll ask what we need when we call.

How we handle these details. Boring Ventures Pty Ltd (ABN 67 671 943 758), trading as Best Aged Care, collects the information in this form so we can call you back about your enquiry and, if you go ahead, provide our placement service. Some of it, such as whether the person is in hospital, has been assessed, or what help they need, is health information, which the law treats as sensitive. You don't have to give it: we can still call you, but it may take us longer to help.

We store enquiries in a secure database hosted by Cloudflare and alert our team when one arrives. Some of our administrative staff work in the Philippines and may see your enquiry to help us respond; they're bound by written agreements to protect it, and we remain responsible for it. Our technology providers may store or process data in other countries, including the United States. We only share details with an aged care home, an assessor or anyone else with permission from you or the person the enquiry is about, or where the law allows.

Our privacy policy explains how to see or correct your information and how to make a complaint. Questions: [email protected].

We're not taking clients yet. Our Melbourne service is opening soon, and we'll contact you when it does. If you need help now, call My Aged Care on 1800 200 422, and if the person is in hospital, ask for the social worker.

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