How we get paid, and how we don't

What we take money for

Only the services on our pricing page, paid by the family or the person needing care. The fee is fixed before any work starts and is the same whichever home you choose.

What we never take money for

• Commissions or referral fees from aged care homes or providers, for any placement, respite stay or enquiry.
• Featuring, ranking or describing a home on this website. There are no paid listings and no sponsored content.
• Gifts, hospitality or "thank you" payments from homes. If one is offered, we decline it.
• Referring you to a financial adviser, solicitor or any other professional. If we suggest one, we receive nothing for it.

Why it matters

Some placement services cost families nothing because the aged care home pays them when someone moves in. That is legal, and some of those services are good. But it means the service is paid by one of the homes you are choosing between. We think a family should be able to trust that a suggestion is only about the person needing care, so we chose to be paid by families instead.

How we describe homes on this site

Home profiles use published facts: the government's star ratings, care minutes and compliance information, and the room prices homes publish. We say where each figure comes from and when it was last updated. Where a figure isn't published, we say so rather than guess. See how we check our facts.

If our interests ever change

If we ever accept money from anyone other than families, we will say so on this page and on every page it affects, before it starts. This page was last reviewed in October 2026.

Best Aged Care is a trading name of Boring Ventures Pty Ltd, ABN 67 671 943 758.