By phone and video
Aged care placement on the Gold Coast
We help families on the Gold Coast by phone and video from Melbourne, so we do not come on tours here: we brief you before each visit and debrief after it.
Our records cover 22 homes on the Gold Coast, run by 17 operators, from Southport to Varsity Lakes.
Who can help find an aged care home on the Gold Coast?
My Aged Care (Australian Government, free, 1800 200 422) arranges the assessment and lists every home on the Gold Coast, including Lions Haven For The Aged and St Vincent’s Care Services Southport, the highest rated of the 22 in our records. Our full placement outside Melbourne ($1,450) does the ringing around for you by phone and video.
How remote placement works
- Everything in the Melbourne placement, by phone and video
- A briefing before each tour and a debrief after it (you or a relative attend in person)
- Video tours arranged where homes offer them
Not included: in-person tours; financial advice; legal advice.
Queensland does not use daylight saving, so the Gold Coast is on Melbourne time from April to October and an hour behind from October to April, and we set call times around that.
Homes on the Gold Coast in our records
This is not every home on the Gold Coast, only the 22 in our directory; My Aged Care's find a provider search lists them all.
Sorted by overall Star Rating, with Lions Haven For The Aged and St Vincent’s Care Services Southport first, and Arcare Helensvale, Arcare Hope Island and 14 others without a dated rating in our records.
| Home | Suburb | Overall | Residents' experience | Compliance | Staffing | Quality measures | Provider type |
|---|---|---|---|---|---|---|---|
| Lions Haven For The Aged | Hope Island | 4 of 5 | 5 of 5 | 4 of 5 | 4 of 5 | Not-for-profit | |
| St Vincent’s Care Services Southport | Southport | 4 of 5 | 5 of 5 | 5 of 5 | 3 of 5 | Not-for-profit | |
| De Paul Villa Aged Care | Ashmore | 4 of 5 | 5 of 5 | 3 of 5 | 3 of 5 | Not-for-profit | |
| Infinite Care Ashmore | Ashmore | 4 of 5 | 5 of 5 | 3 of 5 | 3 of 5 | For-profit | |
| Bethania | Not listed | 4 of 5 | 4 of 5 | 3 of 5 | 3 of 5 | For-profit | |
| Bupa Tugun | Tugun | 4 of 5 | 5 of 5 | 2 of 5 | 1 of 5 | For-profit | |
| Arcare Helensvale | Helensvale | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
| Arcare Hope Island | Hope Island | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
| Blue Care Arundel Woodlands Lodge Aged Care Facility | Arundel | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| Blue Care Kirra Aged Care Facility | Coolangatta | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| Blue Care Labrador Aged Care Facility | Labrador | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| Bolton Clarke The Terraces | Varsity Lakes | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| Bupa Merrimac | Merrimac | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
| Bupa Runaway Bay | Runaway Bay | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
| Carinity Cedarbrook | Mudgeeraba | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| Estia Health Gold Coast | Southport | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
| Ozcare De Paul Villa Aged Care Facility | Southport | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| Regis Magnolia | Upper Coomera | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
| TriCare Bayview Place Aged Care Residence | Runaway Bay | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
| TriCare Cypress Gardens Aged Care Residence | Clear Island Waters | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
| TriCare Labrador Aged Care Residence | Biggera Waters | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
| TriCare Mermaid Beach Aged Care Residence | Mermaid Beach | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
In brief
- Lions Haven For The Aged, Hope Island: 4 stars overall, 121 places, not-for-profit (community), run by Lions Haven for the Aged.
- St Vincent’s Care Services Southport, Southport: 4 stars overall, 94 places, not-for-profit (faith-based), run by St Vincent’s Care Services.
- De Paul Villa Aged Care, Ashmore: 4 stars overall, 115 places, not-for-profit (community), run by Ozcare.
- Infinite Care Ashmore, Ashmore: 4 stars overall, 157 places, for-profit (privately owned), run by Shalimah Aust.
- Bethania: 4 stars overall, 178 places, for-profit (privately owned), run by DPG Services.
- Bupa Tugun, Tugun: 3 stars overall, 166 places, for-profit (privately owned), run by Bupa Aged Care Australia.
- Arcare Helensvale, Helensvale: no dated rating in our records, 72 places, for-profit (privately owned), run by Arcare.
- Arcare Hope Island, Hope Island: no dated rating in our records, 120 places, for-profit (privately owned), run by Arcare.
- Blue Care Arundel Woodlands Lodge Aged Care Facility, Arundel: no dated rating in our records, 69 places, not-for-profit (faith-based), run by The Uniting Church in Australia Property Trust (Q.).
- Blue Care Kirra Aged Care Facility, Coolangatta: no dated rating in our records, 70 places, not-for-profit (faith-based), run by The Uniting Church in Australia Property Trust (Q.).
- Blue Care Labrador Aged Care Facility, Labrador: no dated rating in our records, 161 places, not-for-profit (faith-based), run by The Uniting Church in Australia Property Trust (Q.).
- Bolton Clarke The Terraces, Varsity Lakes: no dated rating in our records, not-for-profit (community).
- Bupa Merrimac, Merrimac: no dated rating in our records, for-profit (privately owned), run by Bupa.
- Bupa Runaway Bay, Runaway Bay: no dated rating in our records, for-profit (privately owned), run by Bupa.
- Carinity Cedarbrook, Mudgeeraba: no dated rating in our records, 96 places, not-for-profit (faith-based).
- Estia Health Gold Coast, Southport: no dated rating in our records, for-profit (privately owned).
- Ozcare De Paul Villa Aged Care Facility, Southport: no dated rating in our records, 115 places, not-for-profit (faith-based).
- Regis Magnolia, Upper Coomera: no dated rating in our records, for-profit (ASX-listed).
- TriCare Bayview Place Aged Care Residence, Runaway Bay: no dated rating in our records, for-profit (privately owned).
- TriCare Cypress Gardens Aged Care Residence, Clear Island Waters: no dated rating in our records, 166 places, for-profit (privately owned), run by TRICARE DUDLEY ST AGED CARE.
- TriCare Labrador Aged Care Residence, Biggera Waters: no dated rating in our records, for-profit (privately owned).
- TriCare Mermaid Beach Aged Care Residence, Mermaid Beach: no dated rating in our records, for-profit (privately owned).
Star Ratings are published by the Department of Health, Disability and Ageing. Shown as published in February 2026 and May 2026; they may have changed since. See the current rating on My Aged Care.
Who runs the homes
- Bupa: Bupa Tugun (Tugun), Bupa Merrimac (Merrimac) and Bupa Runaway Bay (Runaway Bay).
- The Uniting Church in Australia Property Trust (Q.): Blue Care Arundel Woodlands Lodge Aged Care Facility (Arundel), Blue Care Kirra Aged Care Facility (Coolangatta) and Blue Care Labrador Aged Care Facility (Labrador).
- Arcare: Arcare Helensvale (Helensvale) and Arcare Hope Island (Hope Island).
The other 14 homes each belong to a different operator, among them Bolton Clarke The Terraces, Carinity Cedarbrook, DPG Services and Estia Health Gold Coast.
The Gold Coast in our data
- 22 homes on the Gold Coast in our directory, with 1,700 places among the 14 with a known size, from Bethania (178) down to Blue Care Arundel Woodlands Lodge Aged Care Facility (69).
- 5 of 6 rated homes (83%) have four or five stars overall, led by Lions Haven For The Aged.
- 9 not-for-profit (such as Lions Haven for the Aged and St Vincent’s Care Services), 13 for-profit (such as Shalimah Aust and DPG Services).
- Suburbs in our list: Southport, Ashmore, Hope Island, Runaway Bay, Arundel, Biggera Waters, Clear Island Waters and Coolangatta and 8 more.
Sources: our directory records, built from public provider listings and the Star Ratings published by the Department of Health, Disability and Ageing (dates as shown). The Department's current Star Ratings extract and My Aged Care hold the latest figures. How we check our facts.
Worth knowing here
Our records hold an overall Star Rating for only 6 of the 22 Gold Coast homes listed here, so check the rest on My Aged Care before you shortlist.
The homes on the Gold Coast lean large: 7 of 14 have 120 places or more, led by Bethania (178).
Quality measures (falls, pressure injuries, unplanned weight loss and medication) are rated one star at Bupa Tugun, so ask what each is doing about the measure that pulled its rating down.
The Gold Coast ratings in our records were published in February 2026 and May 2026; the Department republishes Star Ratings every quarter, so check the current figures before you visit.
16 of the 22 homes on the Gold Coast have no dated overall rating in our records (Arcare Helensvale, Arcare Hope Island, Blue Care Arundel Woodlands Lodge Aged Care Facility, Blue Care Kirra Aged Care Facility and twelve others), so look up the current rating on My Aged Care before you shortlist them.
More on Gold Coast
See every Gold Coast home we track and aged care costs on the Gold Coast.
Help finding a home here
We start with the homes on the Gold Coast that fit the care needed and the budget, from Lions Haven For The Aged down, and ring them for a suitable room, checking current ratings on My Aged Care for the 16 without a dated rating in our records.
Our full placement outside Melbourne costs $1,450 including GST, paid by the family (how payment works).
If a hospital wants a discharge date, the urgent version costs $1,750 outside Melbourne and starts within one business day.
Questions families ask
Is this every aged care home on the Gold Coast?
No. We hold records for 22 homes on the Gold Coast, in suburbs including Southport, Ashmore, Hope Island, Runaway Bay and Arundel, which is not all of them; My Aged Care lists every government-funded home.
Which aged care homes on the Gold Coast have the highest Star Ratings?
No home on the Gold Coast in our records has five stars; among the four-star homes, Lions Haven For The Aged, St Vincent’s Care Services Southport and De Paul Villa Aged Care have the highest combined sub-ratings.
Who runs the aged care homes on the Gold Coast?
Nine of the 22 homes in our records are not-for-profit and 13 for-profit; the operators with more than one home are Bupa (3), The Uniting Church in Australia Property Trust (Q.) (3) and Arcare (2).
Who can help if we have a problem with a home on the Gold Coast?
Aged and Disability Advocacy Australia (ADA Australia) on 1800 818 338 gives free, independent advocacy in Queensland, and the Aged Care Quality and Safety Commission takes complaints on 1800 951 822; neither is connected to us.
Tell us what's happening
Tell us what is happening and where on the Gold Coast you are looking. We will call or video call to talk it through; the first conversation is free.
We're opening soon. We're not taking clients yet. Leave your details and we'll contact you when our Melbourne service opens. If you need help today, call My Aged Care on 1800 200 422, and if the person is in hospital, ask for the social worker or discharge planner.