In person, Greater Melbourne
Aged care placement in Hume
There are twelve residential aged care homes in Hume, from Sunbury to Roxburgh Park.
Who can help find an aged care home in Hume?
My Aged Care (Australian Government, free, 1800 200 422) arranges the assessment and lists all twelve homes in Hume, eight of them rated four or five stars. For hands-on help, we ring the homes for real vacancies, come to the tours and explain the fees, for a fixed $1,950 paid by the family.
Aged care homes in Hume
Sorted by overall Star Rating, with mecwacare Vincent House and Estia Health Coolaroo at the top and Ottoman Village Aged Care and Benetas Bridgewater Lake Aged Care not yet rated.
| Home | Suburb | Overall | Residents' experience | Compliance | Staffing | Quality measures | Care minutes (target) |
|---|---|---|---|---|---|---|---|
| mecwacare Vincent House | Westmeadows | 5 of 5 | 5 of 5 | 4 of 5 | 3 of 5 | 234 (234) | |
| Estia Health Coolaroo | Coolaroo | 4 of 5 | 5 of 5 | 3 of 5 | 4 of 5 | 231 (222) | |
| Baptcare Brookview Community | Westmeadows | 3 of 5 | 5 of 5 | 2 of 5 | 5 of 5 | 222 (225)Below | |
| Corpus Christi Community | Greenvale | 4 of 5 | 4 of 5 | 4 of 5 | 3 of 5 | 187 (186) | |
| Hope Aged Care Gladstone Park | Gladstone Park | 4 of 5 | 5 of 5 | 2 of 5 | 4 of 5 | 219 (225)Below | |
| McLellan House Hostel | Jacana | 3 of 5 | 5 of 5 | 4 of 5 | 3 of 5 | 203 (197) | |
| Arcare Craigieburn | Craigieburn | 4 of 5 | 5 of 5 | 3 of 5 | 2 of 5 | 223 (222) | |
| Bolton Clarke Riddell Gardens | Sunbury | 3 of 5 | 5 of 5 | 3 of 5 | 3 of 5 | 221 (220) | |
| Calvary Goonawarra | Sunbury | 3 of 5 | 4 of 5 | 2 of 5 | 3 of 5 | 215 (220)Below | |
| Meadow Heights Care Community | Meadow Heights | 3 of 5 | 5 of 5 | 1 of 5 | 3 of 5 | 222 (240)Below | |
| Ottoman Village Aged Care | Broadmeadows | Not rated | 3 of 5 | 5 of 5 | 5 of 5 | Not rated | 245 (214) |
| Benetas Bridgewater Lake Aged Care | Roxburgh Park | Not rated | Not rated | Not rated | 1 of 5 | 3 of 5 | 225 (230)Below |
Care minutes are the average per resident per day in January to March 2026, with the home's target in brackets.
Star Ratings are published by the Department of Health, Disability and Ageing. Shown as published in August 2026; they may have changed since. See the current rating on My Aged Care.
Suburb by suburb
- Sunbury: two homes with 192 places, led by Bolton Clarke Riddell Gardens (4 stars); one below its care minutes target.
- Westmeadows: two homes with 120 places, led by mecwacare Vincent House (4 stars); one below its care minutes target.
- Broadmeadows: Ottoman Village Aged Care, not yet rated, 32 places.
- Coolaroo: Estia Health Coolaroo, 4 stars overall, 60 places.
- Craigieburn: Arcare Craigieburn, 4 stars overall, 96 places.
- Gladstone Park: Hope Aged Care Gladstone Park, 4 stars overall, 82 places, below its care minutes target.
- Greenvale: Corpus Christi Community, 4 stars overall, 90 places.
- Jacana: McLellan House Hostel, 4 stars overall, 32 places.
- Meadow Heights: Meadow Heights Care Community, 3 stars overall, 63 places, below its care minutes target.
- Roxburgh Park: Benetas Bridgewater Lake Aged Care, not yet rated, below its care minutes target.
Hume in numbers
- 12 homes with 767 places between them, from Calvary Goonawarra (120) down to mecwacare Vincent House (30); one home without a published place count.
- 80% of rated homes have four or five stars overall, ahead of the Greater Melbourne figure of 68%.
- A mix of operators: 7 not-for-profit (such as MECWA and Baptcare) and 4 for-profit (such as Estia Investments and Sixth Eastway) and one government-run.
- Below their care minutes target in January to March 2026: 5 of 12 homes, among them Baptcare Brookview Community, Hope Aged Care Gladstone Park and three others (Greater Melbourne: 37%).
Sources: Star Ratings quarterly data extract (Department of Health, Disability and Ageing, August 2026); GEN aged care service list (places, as at 30 June 2025). How we check our facts.
Worth knowing here
The staffing rating is one star, the lowest possible, at Meadow Heights Care Community and Benetas Bridgewater Lake Aged Care, so ask those homes how many registered nurses are rostered at night and at weekends.
The homes are far apart: McLellan House Hostel in Jacana and Bolton Clarke Riddell Gardens in Sunbury are about 22 km apart in a straight line, so settle early on which end of Hume suits the family who will visit most.
McLellan House Hostel is government-run (by Northern Health), one of only 13 government-run homes in Greater Melbourne.
Residents gave mecwacare Vincent House five stars in the government's Residents' Experience Survey, a score only 13 homes in Greater Melbourne received.
Registered nurse minutes, a target separate from total care minutes, were below target at Meadow Heights Care Community and Benetas Bridgewater Lake Aged Care in January to March 2026, which matters most if your family member has complex nursing needs.
Neighbouring council areas
Hume is in the Northern Metro planning region (seven council areas, 86 homes); these are the nearest council areas, measured between the middle of each area's homes.
| Council area | Homes | Four or five stars | Below care minutes target |
|---|---|---|---|
| Merri-bek | 18 | 63% | 6 of 16 |
| Moonee Valley | 17 | 71% | 6 of 17 |
| Brimbank | 16 | 93% | 2 of 15 |
| Darebin | 18 | 63% | 5 of 17 |
Of these, Merri-bek has the most homes (18), while Brimbank has the highest share with four or five stars (93%).
Help finding a home here
We work in Hume in person, starting with the twelve homes here and, if the right room is not free, nearby Merri-bek and Moonee Valley.
The full placement costs $1,950 including GST, paid by the family, and homes pay us nothing (how payment works).
If a hospital wants a discharge date, the urgent placement ($2,450) starts within one business day (hospital discharge help).
Questions families ask
How many aged care homes are there in Hume?
The August 2026 Star Ratings data lists twelve residential aged care homes in Hume, with 767 places between them, in Sunbury (2), Westmeadows (2), Broadmeadows, Coolaroo, Craigieburn, Gladstone Park, Greenvale, Jacana, Meadow Heights and Roxburgh Park.
Which aged care homes in Hume have the highest Star Ratings?
No home in Hume has five stars; among the four-star homes, mecwacare Vincent House, Estia Health Coolaroo and Baptcare Brookview Community have the highest combined sub-ratings.
Which homes in Hume are below their care minutes target?
In January to March 2026, Baptcare Brookview Community, Hope Aged Care Gladstone Park, Calvary Goonawarra, Meadow Heights Care Community and Benetas Bridgewater Lake Aged Care delivered fewer care minutes per resident than their government target, which feeds into their staffing Star Rating.
Who runs the aged care homes in Hume?
Seven of the 12 homes are not-for-profit, four are for-profit and one is government-run. Every home here has a different operator.
Tell us what's happening
Tell us what is happening and where in Hume you are looking. We will call to talk it through; the first conversation is free.
We're opening soon. We're not taking clients yet. Leave your details and we'll contact you when our Melbourne service opens. If you need help today, call My Aged Care on 1800 200 422, and if the person is in hospital, ask for the social worker or discharge planner.