Opening soon in Melbourne. We're not taking clients yet. Leave your details and we'll contact you when we open. Need help today? My Aged Care: 1800 200 422.

In person, Greater Melbourne

Aged care placement in Port Phillip

There are seven residential aged care homes in Port Phillip, from South Melbourne to St Kilda.

Who can help find an aged care home in Port Phillip?

My Aged Care (Australian Government, free, 1800 200 422) arranges the assessment and lists all seven homes in Port Phillip, of which Emerald Hill Residence and South Port Community Residential Home are rated five stars. For hands-on help, we ring the homes for real vacancies, come to the tours and explain the fees, for a fixed $1,950 paid by the family.

Aged care homes in Port Phillip

Sorted by overall Star Rating, with Emerald Hill Residence and South Port Community Residential Home at the top and Napier Street Aged Care Services not yet rated.

Aged care homes in Port Phillip
HomeSuburbOverall Residents' experienceComplianceStaffingQuality measures Care minutes (target)
Emerald Hill Residence South Melbourne 4 of 55 of 55 of 54 of 5 223 (196)
South Port Community Residential Home Albert Park 4 of 55 of 55 of 54 of 5 246 (226)
Sacred Heart Community St Kilda 3 of 55 of 55 of 55 of 5 222 (194)
The Alba Aged Care Suites South Melbourne 3 of 55 of 55 of 53 of 5 243 (218)
Wintringham Hostel - Port Melbourne Port Melbourne 4 of 55 of 52 of 55 of 5 191 (189)
Jewish Care (Vic) Inc. Residential Homes, Windsor Melbourne 3 of 55 of 53 of 53 of 5 211 (210)
Napier Street Aged Care Services South Melbourne Not rated Not ratedNot ratedNot ratedNot rated Not published

Care minutes are the average per resident per day in January to March 2026, with the home's target in brackets.

Star Ratings are published by the Department of Health, Disability and Ageing. Shown as published in August 2026; they may have changed since. See the current rating on My Aged Care.

Suburb by suburb

Port Phillip in numbers

  • 7 homes with 464 places between them, from Jewish Care (Vic) Inc. Residential Homes, Windsor (156) down to South Port Community Residential Home (30); two homes without a published place count.
  • 100% of rated homes have four or five stars overall, ahead of the Greater Melbourne figure of 68%.
  • Mostly not-for-profit: 6 not-for-profit (such as Claremont & Southport Aged Care and Sacred Heart Mission) and 1 for-profit (Australian Unity Care Services).
  • All 6 homes with published figures met their care minutes target in January to March 2026.

Sources: Star Ratings quarterly data extract (Department of Health, Disability and Ageing, August 2026); GEN aged care service list (places, as at 30 June 2025). How we check our facts.

Worth knowing here

Port Phillip has two homes rated five stars overall, Emerald Hill Residence and South Port Community Residential Home, out of only 9 across Greater Melbourne's 407 rated homes.

Not-for-profit organisations run 6 of the 7 homes in Port Phillip, well above the 47% share across Greater Melbourne; operators here include Claremont & Southport Aged Care, Sacred Heart Mission and Wintringham.

Every one of the 6 homes in Port Phillip with published figures met its care minutes target in January to March 2026, while 37% fell short across Greater Melbourne.

Many homes here are small: 2 of the 5 with a published place count, including South Port Community Residential Home and Wintringham Hostel - Port Melbourne, have fewer than 60 places, and a small home has fewer rooms coming free.

Registered nurse minutes, a target separate from total care minutes, were below target at Wintringham Hostel - Port Melbourne in January to March 2026, which matters most if your family member has complex nursing needs.

Neighbouring council areas

Port Phillip is in the Southern Metro planning region (ten council areas, 147 homes); these are the nearest council areas, measured between the middle of each area's homes.

Neighbouring council areas
Council areaHomesFour or five starsBelow care minutes target
City of Melbourne 6 83% 0 of 6
Yarra 4 100% 0 of 3
Stonnington 11 82% 2 of 11
Glen Eira 15 73% 4 of 15

Of these, Glen Eira has the most homes (15), while Yarra has the highest share with four or five stars (100%).

Help finding a home here

We work in Port Phillip in person, starting with the seven homes here and, if the right room is not free, nearby City of Melbourne and Yarra.

The full placement costs $1,950 including GST, paid by the family, and homes pay us nothing (how payment works).

If a hospital wants a discharge date, the urgent placement ($2,450) starts within one business day (hospital discharge help).

Questions families ask

How many aged care homes are there in Port Phillip?

The August 2026 Star Ratings data lists seven residential aged care homes in Port Phillip, with 464 places between them, in South Melbourne (3), Albert Park, Melbourne, Port Melbourne and St Kilda.

Are there five-star aged care homes in Port Phillip?

Emerald Hill Residence and South Port Community Residential Home are rated five stars overall in Port Phillip. Among the four-star homes, Sacred Heart Community has the highest combined sub-ratings.

Do aged care homes in Port Phillip meet their staffing targets?

On the latest figures, yes: in January to March 2026 every home in Port Phillip with published figures, from Emerald Hill Residence to Jewish Care (Vic) Inc. Residential Homes, Windsor, delivered at least its target care minutes per resident per day. Registered nurse minutes were below target at Wintringham Hostel - Port Melbourne, though.

What if no home in Port Phillip has a vacancy?

With seven homes, that is quite possible in any given week. The nearest council areas are City of Melbourne (6 homes), Yarra (4 homes) and Stonnington (11 homes), and we look across all of them for you.

Tell us what's happening

Tell us what is happening and where in Port Phillip you are looking. We will call to talk it through; the first conversation is free.

We're opening soon. We're not taking clients yet. Leave your details and we'll contact you when our Melbourne service opens. If you need help today, call My Aged Care on 1800 200 422, and if the person is in hospital, ask for the social worker or discharge planner.

What's happening?
About the person who needs care
How soon do you need help?
Have they had an aged care assessment?
Anything that matters for the right home? (optional)
How can we reach you?

A phone number or an email is enough. A phone number is quicker.

Please don't include detailed medical information, or bank or Centrelink details. We'll ask what we need when we call.

How we handle these details. Boring Ventures Pty Ltd (ABN 67 671 943 758), trading as Best Aged Care, collects the information in this form so we can call you back about your enquiry and, if you go ahead, provide our placement service. Some of it, such as whether the person is in hospital, has been assessed, or what help they need, is health information, which the law treats as sensitive. You don't have to give it: we can still call you, but it may take us longer to help.

We store enquiries in a secure database hosted by Cloudflare and alert our team when one arrives. Some of our administrative staff work in the Philippines and may see your enquiry to help us respond; they're bound by written agreements to protect it, and we remain responsible for it. Our technology providers may store or process data in other countries, including the United States. We only share details with an aged care home, an assessor or anyone else with permission from you or the person the enquiry is about, or where the law allows.

Our privacy policy explains how to see or correct your information and how to make a complaint. Questions: [email protected].

We're not taking clients yet. Our Melbourne service is opening soon, and we'll contact you when it does. If you need help now, call My Aged Care on 1800 200 422, and if the person is in hospital, ask for the social worker.

How it works Leave your details