In person, Greater Melbourne
Aged care placement in Port Phillip
There are seven residential aged care homes in Port Phillip, from South Melbourne to St Kilda.
Who can help find an aged care home in Port Phillip?
My Aged Care (Australian Government, free, 1800 200 422) arranges the assessment and lists all seven homes in Port Phillip, of which Emerald Hill Residence and South Port Community Residential Home are rated five stars. For hands-on help, we ring the homes for real vacancies, come to the tours and explain the fees, for a fixed $1,950 paid by the family.
Aged care homes in Port Phillip
Sorted by overall Star Rating, with Emerald Hill Residence and South Port Community Residential Home at the top and Napier Street Aged Care Services not yet rated.
| Home | Suburb | Overall | Residents' experience | Compliance | Staffing | Quality measures | Care minutes (target) |
|---|---|---|---|---|---|---|---|
| Emerald Hill Residence | South Melbourne | 4 of 5 | 5 of 5 | 5 of 5 | 4 of 5 | 223 (196) | |
| South Port Community Residential Home | Albert Park | 4 of 5 | 5 of 5 | 5 of 5 | 4 of 5 | 246 (226) | |
| Sacred Heart Community | St Kilda | 3 of 5 | 5 of 5 | 5 of 5 | 5 of 5 | 222 (194) | |
| The Alba Aged Care Suites | South Melbourne | 3 of 5 | 5 of 5 | 5 of 5 | 3 of 5 | 243 (218) | |
| Wintringham Hostel - Port Melbourne | Port Melbourne | 4 of 5 | 5 of 5 | 2 of 5 | 5 of 5 | 191 (189) | |
| Jewish Care (Vic) Inc. Residential Homes, Windsor | Melbourne | 3 of 5 | 5 of 5 | 3 of 5 | 3 of 5 | 211 (210) | |
| Napier Street Aged Care Services | South Melbourne | Not rated | Not rated | Not rated | Not rated | Not rated | Not published |
Care minutes are the average per resident per day in January to March 2026, with the home's target in brackets.
Star Ratings are published by the Department of Health, Disability and Ageing. Shown as published in August 2026; they may have changed since. See the current rating on My Aged Care.
Suburb by suburb
- South Melbourne: three homes with 146 places, led by Emerald Hill Residence (5 stars); all with figures meet their care minutes target.
- Albert Park: South Port Community Residential Home, 5 stars overall, 30 places.
- Melbourne: Jewish Care (Vic) Inc. Residential Homes, Windsor, 4 stars overall, 156 places.
- Port Melbourne: Wintringham Hostel - Port Melbourne, 4 stars overall, 35 places.
- St Kilda: Sacred Heart Community, 4 stars overall, 97 places.
Port Phillip in numbers
- 7 homes with 464 places between them, from Jewish Care (Vic) Inc. Residential Homes, Windsor (156) down to South Port Community Residential Home (30); two homes without a published place count.
- 100% of rated homes have four or five stars overall, ahead of the Greater Melbourne figure of 68%.
- Mostly not-for-profit: 6 not-for-profit (such as Claremont & Southport Aged Care and Sacred Heart Mission) and 1 for-profit (Australian Unity Care Services).
- All 6 homes with published figures met their care minutes target in January to March 2026.
Sources: Star Ratings quarterly data extract (Department of Health, Disability and Ageing, August 2026); GEN aged care service list (places, as at 30 June 2025). How we check our facts.
Worth knowing here
Port Phillip has two homes rated five stars overall, Emerald Hill Residence and South Port Community Residential Home, out of only 9 across Greater Melbourne's 407 rated homes.
Not-for-profit organisations run 6 of the 7 homes in Port Phillip, well above the 47% share across Greater Melbourne; operators here include Claremont & Southport Aged Care, Sacred Heart Mission and Wintringham.
Every one of the 6 homes in Port Phillip with published figures met its care minutes target in January to March 2026, while 37% fell short across Greater Melbourne.
Many homes here are small: 2 of the 5 with a published place count, including South Port Community Residential Home and Wintringham Hostel - Port Melbourne, have fewer than 60 places, and a small home has fewer rooms coming free.
Registered nurse minutes, a target separate from total care minutes, were below target at Wintringham Hostel - Port Melbourne in January to March 2026, which matters most if your family member has complex nursing needs.
Neighbouring council areas
Port Phillip is in the Southern Metro planning region (ten council areas, 147 homes); these are the nearest council areas, measured between the middle of each area's homes.
| Council area | Homes | Four or five stars | Below care minutes target |
|---|---|---|---|
| City of Melbourne | 6 | 83% | 0 of 6 |
| Yarra | 4 | 100% | 0 of 3 |
| Stonnington | 11 | 82% | 2 of 11 |
| Glen Eira | 15 | 73% | 4 of 15 |
Of these, Glen Eira has the most homes (15), while Yarra has the highest share with four or five stars (100%).
Help finding a home here
We work in Port Phillip in person, starting with the seven homes here and, if the right room is not free, nearby City of Melbourne and Yarra.
The full placement costs $1,950 including GST, paid by the family, and homes pay us nothing (how payment works).
If a hospital wants a discharge date, the urgent placement ($2,450) starts within one business day (hospital discharge help).
Questions families ask
How many aged care homes are there in Port Phillip?
The August 2026 Star Ratings data lists seven residential aged care homes in Port Phillip, with 464 places between them, in South Melbourne (3), Albert Park, Melbourne, Port Melbourne and St Kilda.
Are there five-star aged care homes in Port Phillip?
Emerald Hill Residence and South Port Community Residential Home are rated five stars overall in Port Phillip. Among the four-star homes, Sacred Heart Community has the highest combined sub-ratings.
Do aged care homes in Port Phillip meet their staffing targets?
On the latest figures, yes: in January to March 2026 every home in Port Phillip with published figures, from Emerald Hill Residence to Jewish Care (Vic) Inc. Residential Homes, Windsor, delivered at least its target care minutes per resident per day. Registered nurse minutes were below target at Wintringham Hostel - Port Melbourne, though.
What if no home in Port Phillip has a vacancy?
With seven homes, that is quite possible in any given week. The nearest council areas are City of Melbourne (6 homes), Yarra (4 homes) and Stonnington (11 homes), and we look across all of them for you.
Tell us what's happening
Tell us what is happening and where in Port Phillip you are looking. We will call to talk it through; the first conversation is free.
We're opening soon. We're not taking clients yet. Leave your details and we'll contact you when our Melbourne service opens. If you need help today, call My Aged Care on 1800 200 422, and if the person is in hospital, ask for the social worker or discharge planner.