By phone and video
Aged care placement in Wollongong
We help families in Wollongong by phone and video from Melbourne, so we do not come on tours here: we brief you before each visit and debrief after it.
Our records cover 14 homes in Wollongong, run by ten operators, from Unanderra to Wollongong.
Who can help find an aged care home in Wollongong?
My Aged Care (Australian Government, free, 1800 200 422) arranges the assessment and lists every home in Wollongong, including Marco Polo Aged Care Facility and Warrigal Care Albion Park Rail, the highest rated of the 14 in our records. Our full placement outside Melbourne ($1,450) does the ringing around for you by phone and video.
How remote placement works
- Everything in the Melbourne placement, by phone and video
- A briefing before each tour and a debrief after it (you or a relative attend in person)
- Video tours arranged where homes offer them
Not included: in-person tours; financial advice; legal advice.
Wollongong keeps the same time as Melbourne all year, daylight saving included, so our hours (Monday to Friday, 8am to 6pm) are your hours too.
Homes in Wollongong in our records
This is not every home in Wollongong, only the 14 in our directory; My Aged Care's find a provider search lists them all.
Sorted by overall Star Rating, with Marco Polo Aged Care Facility and Warrigal Care Albion Park Rail first, and Catholic Healthcare Villa Maria Centre, Estia Health Figtree and six others without a dated rating in our records.
| Home | Suburb | Overall | Residents' experience | Compliance | Staffing | Quality measures | Provider type |
|---|---|---|---|---|---|---|---|
| Marco Polo Aged Care Facility | Unanderra | 4 of 5 | 4 of 5 | 4 of 5 | 3 of 5 | Not-for-profit | |
| Warrigal Care Albion Park Rail | Albion Park Rail | 4 of 5 | 4 of 5 | 4 of 5 | 3 of 5 | Not-for-profit | |
| IRT Woonona | Woonona | 4 of 5 | 5 of 5 | 3 of 5 | 2 of 5 | Not-for-profit | |
| Warrigal Mount Terry | Albion Park | 3 of 5 | 4 of 5 | 4 of 5 | 3 of 5 | Not-for-profit | |
| Marco Polo Woonona Care Services | Woonona | 3 of 5 | 4 of 5 | 3 of 5 | 3 of 5 | Not-for-profit | |
| Warrigal Wollongong | Wollongong | 3 of 5 | 4 of 5 | 3 of 5 | 3 of 5 | Not-for-profit | |
| Catholic Healthcare Villa Maria Centre | Unanderra | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| Estia Health Figtree | Figtree | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
| HammondCare Horsley | Horsley | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| IRT Five Islands | Port Kembla | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| IRT Tarrawanna | Tarrawanna | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| IRT William Beach Gardens | Kanahooka | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| Marco Polo Woonona Aged Care Centre | Woonona | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| Uniting Farmborough Unanderra | Unanderra | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
In brief
- Marco Polo Aged Care Facility, Unanderra: 4 stars overall, 167 places, not-for-profit (community), run by Illawarra Retirement Trust.
- Warrigal Care Albion Park Rail, Albion Park Rail: 4 stars overall, 149 places, not-for-profit (community), run by Warrigal Care.
- IRT Woonona, Woonona: 4 stars overall, 201 places, not-for-profit (community), run by Illawarra Retirement Trust.
- Warrigal Mount Terry, Albion Park: 4 stars overall, 151 places, not-for-profit (community), run by Warrigal Care.
- Marco Polo Woonona Care Services, Woonona: 3 stars overall, 168 places, not-for-profit (community), run by Illawarra Retirement Trust.
- Warrigal Wollongong, Wollongong: 3 stars overall, 155 places, not-for-profit (community), run by Warrigal Care.
- Catholic Healthcare Villa Maria Centre, Unanderra: no dated rating in our records, 96 places, not-for-profit (faith-based).
- Estia Health Figtree, Figtree: no dated rating in our records, for-profit (privately owned), run by Estia Health.
- HammondCare Horsley, Horsley: no dated rating in our records, 90 places, not-for-profit (faith-based), run by HammondCare.
- IRT Five Islands, Port Kembla: no dated rating in our records, not-for-profit (community).
- IRT Tarrawanna, Tarrawanna: no dated rating in our records, 100 places, not-for-profit (community), run by IRT.
- IRT William Beach Gardens, Kanahooka: no dated rating in our records, 160 places, not-for-profit (community).
- Marco Polo Woonona Aged Care Centre, Woonona: no dated rating in our records, not-for-profit (community).
- Uniting Farmborough Unanderra, Unanderra: no dated rating in our records, 125 places, not-for-profit (faith-based), run by Uniting Farmborough.
Star Ratings are published by the Department of Health, Disability and Ageing. Shown as published in February 2026; they may have changed since. See the current rating on My Aged Care.
Who runs the homes
- Illawarra Retirement Trust: Marco Polo Aged Care Facility (Unanderra), IRT Woonona (Woonona) and Marco Polo Woonona Care Services (Woonona).
- Warrigal Care: Warrigal Care Albion Park Rail (Albion Park Rail), Warrigal Mount Terry (Albion Park) and Warrigal Wollongong (Wollongong).
The other eight homes each belong to a different operator, among them Catholic Healthcare Villa Maria Centre, Estia Health, HammondCare and IRT.
Wollongong in our data
- 14 homes in Wollongong in our directory, with 1,562 places among the 11 with a known size, from IRT Woonona (201) down to HammondCare Horsley (90).
- 4 of 6 rated homes (67%) have four or five stars overall, led by Marco Polo Aged Care Facility.
- 13 not-for-profit (such as Illawarra Retirement Trust and Warrigal Care), 1 for-profit (Estia Health).
- Suburbs in our list: Unanderra, Woonona, Albion Park, Albion Park Rail, Figtree, Horsley, Kanahooka and Port Kembla and 2 more.
Sources: our directory records, built from public provider listings and the Star Ratings published by the Department of Health, Disability and Ageing (dates as shown). The Department's current Star Ratings extract and My Aged Care hold the latest figures. How we check our facts.
Worth knowing here
Our records hold an overall Star Rating for only 6 of the 14 Wollongong homes listed here, so check the rest on My Aged Care before you shortlist.
The homes in Wollongong lean large: 8 of 11 have 120 places or more, led by IRT Woonona (201).
Not-for-profit organisations run 13 of the 14 homes in Wollongong in our records, including Illawarra Retirement Trust, Warrigal Care and Catholic Healthcare Villa Maria Centre.
The Wollongong ratings in our records were published in February 2026; the Department republishes Star Ratings every quarter, so check the current figures before you visit.
Eight of the 14 homes in Wollongong have no dated overall rating in our records (Catholic Healthcare Villa Maria Centre, Estia Health Figtree, HammondCare Horsley, IRT Five Islands and four others), so look up the current rating on My Aged Care before you shortlist them.
More on Wollongong
See every Wollongong home we track and aged care costs in Wollongong.
Help finding a home here
We start with the homes in Wollongong that fit the care needed and the budget, from Marco Polo Aged Care Facility down, and ring them for a suitable room, checking current ratings on My Aged Care for the eight without a dated rating in our records.
Our full placement outside Melbourne costs $1,450 including GST, paid by the family (how payment works).
If a hospital wants a discharge date, the urgent version costs $1,750 outside Melbourne and starts within one business day.
Questions families ask
Is this every aged care home in Wollongong?
No. We hold records for 14 homes in Wollongong, in suburbs including Unanderra, Woonona, Albion Park, Albion Park Rail and Figtree, which is not all of them; My Aged Care lists every government-funded home.
Which aged care homes in Wollongong have the highest Star Ratings?
No home in Wollongong in our records has five stars; among the four-star homes, Marco Polo Aged Care Facility, Warrigal Care Albion Park Rail and IRT Woonona have the highest combined sub-ratings.
Who runs the aged care homes in Wollongong?
13 of the 14 homes in our records are not-for-profit and one for-profit; the operators with more than one home are Illawarra Retirement Trust (3) and Warrigal Care (3).
Who can help if we have a problem with a home in Wollongong?
Seniors Rights Service on 1800 424 079 gives free, independent advocacy in New South Wales, and the Aged Care Quality and Safety Commission takes complaints on 1800 951 822; neither is connected to us.
Tell us what's happening
Tell us what is happening and where in Wollongong you are looking. We will call or video call to talk it through; the first conversation is free.
We're opening soon. We're not taking clients yet. Leave your details and we'll contact you when our Melbourne service opens. If you need help today, call My Aged Care on 1800 200 422, and if the person is in hospital, ask for the social worker or discharge planner.