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Mercy Place Cairns (Bethlehem)Westcourt, QLD

  • Run by Mercy Aged and Community Care Ltd
  • Type Not-for-profit (community)
  • Places 91

Is Mercy Place Cairns (Bethlehem) a good aged care home?

Mercy Place Cairns (Bethlehem) in Westcourt, QLD is a not-for-profit residential aged care home run by Mercy Aged and Community Care Ltd with 91 places. Its overall Star Rating, published by the Department of Health, Disability and Ageing in February 2026, is 4 out of 5 (good). Its sub-ratings are residents' experience 4, compliance 5, staffing 4, quality measures 5 (each out of 5). Ratings are a starting point, not the whole picture. Visit, and ask the questions below.

Star Ratings

4 out of 5 overall: good.

Sub-ratingRatingWhat it measures
Residents' experience (33% of overall)An independent survey of residents, run by the government.
Compliance (30%)The home's record with the regulator, including any recent action.
Staffing (22%)Care minutes per resident each day, including registered nurse time, against the target.
Quality measures (15%)Clinical indicators such as falls, pressure injuries, weight loss and medication.

Star Ratings are published by the Department of Health, Disability and Ageing. Shown as published in February 2026; they may have changed since. See the current rating on My Aged Care. How Star Ratings work, and what they miss.

Room prices

We don't have a published room price for this home. Homes must publish their room prices on My Aged Care and their own website; ask the home for the full list. Every resident also pays the basic daily fee of $68.93 (as at 20 September 2026), and some pay means-tested contributions.

General information only, not financial advice. See how aged care fees work or try the fee estimator.

Questions to ask Mercy Place Cairns (Bethlehem)

  1. What are the room prices for each room type, and when would a room at the price we are looking at be free?
  2. Who would be the main contact for our family, and how do you let families know about changes in care?
  3. What does a usual day look like, and can residents keep their own routines for meals, sleep and outings?
  4. Are there any extra or optional service fees, and what exactly do they include?

Our full tour checklist

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Other homes in Cairns

All aged care homes in Cairns

Sources: Star Ratings, Department of Health, Disability and Ageing (February 2026) via this source; My Aged Care. Best Aged Care is not affiliated with Mercy Aged and Community Care Ltd and receives nothing from any home. How we check our facts.

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