Uniting AgeWell Hawthorn CommunityHawthorn, VIC
Is Uniting AgeWell Hawthorn Community a good aged care home?
Uniting AgeWell Hawthorn Community in Hawthorn, VIC is a not-for-profit residential aged care home run by Uniting Agewell Limited with 120 places. Its overall Star Rating, published by the Department of Health, Disability and Ageing in August 2026, is 3 out of 5 (acceptable). Its sub-ratings are residents' experience 3, compliance 5, staffing 2, quality measures 1 (each out of 5). Residents received 217 care minutes per day against a target of 220. Ratings are a starting point, not the whole picture. Visit, and ask the questions below.
Star Ratings
3 out of 5 overall: acceptable.
| Sub-rating | Rating | What it measures |
|---|---|---|
| Residents' experience (33% of overall) | An independent survey of residents, run by the government. | |
| Compliance (30%) | The home's record with the regulator, including any recent action. | |
| Staffing (22%) | Care minutes per resident each day, including registered nurse time, against the target. | |
| Quality measures (15%) | Clinical indicators such as falls, pressure injuries, weight loss and medication. |
Star Ratings are published by the Department of Health, Disability and Ageing. Shown as published in August 2026; they may have changed since. See the current rating on My Aged Care. How Star Ratings work, and what they miss.
Care minutes: 217 minutes per resident per day, against a government target of 220 (below the target). Registered nurse minutes: 45 against 44.
Room prices
We don't have a published room price for this home. Homes must publish their room prices on My Aged Care and their own website; ask the home for the full list. Every resident also pays the basic daily fee of $68.93 (as at 20 September 2026), and some pay means-tested contributions.
General information only, not financial advice. See how aged care fees work or try the fee estimator.
Care and services
Services listed: Residential aged care.
Confirm current services directly with the home; they can change.
Questions to ask Uniting AgeWell Hawthorn Community
- The staffing rating is low. How many registered nurses are on each shift, including nights and weekends, and how much agency staff do you use?
- Residents' experience is rated below 'good'. What do residents and families most often raise, and what have you done about it?
- Quality measures are rated low. How do you prevent falls, pressure injuries and unplanned weight loss here?
- Care minutes are below the government target. What is the plan to meet it?
- What are the room prices for each room type, and when would a room at the price we are looking at be free?
- Who would be the main contact for our family, and how do you let families know about changes in care?
- What does a usual day look like, and can residents keep their own routines for meals, sleep and outings?
- Are there any extra or optional service fees, and what exactly do they include?
Want us to check whether Uniting AgeWell Hawthorn Community has a room? We ring homes to confirm real vacancies, and compare them with others nearby. Tell us what's happening.
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Sources: Star Ratings, Department of Health, Disability and Ageing (August 2026) via this source; My Aged Care profile. Best Aged Care is not affiliated with Uniting Agewell Limited and receives nothing from any home. How we check our facts.