By phone and video
Aged care placement in Cairns
We help families in Cairns by phone and video from Melbourne, so we do not come on tours here: we brief you before each visit and debrief after it.
Our records cover eleven homes in Cairns, run by ten operators, from Westcourt to Whitfield.
Who can help find an aged care home in Cairns?
My Aged Care (Australian Government, free, 1800 200 422) arranges the assessment and lists every home in Cairns, including Mercy Place Cairns (Bethlehem) and Regis Redlynch, the highest rated of the eleven in our records. Our full placement outside Melbourne ($1,450) does the ringing around for you by phone and video.
How remote placement works
- Everything in the Melbourne placement, by phone and video
- A briefing before each tour and a debrief after it (you or a relative attend in person)
- Video tours arranged where homes offer them
Not included: in-person tours; financial advice; legal advice.
Queensland does not use daylight saving, so Cairns is on Melbourne time from April to October and an hour behind from October to April, and we set call times around that.
Homes in Cairns in our records
This is not every home in Cairns, only the eleven in our directory; My Aged Care's find a provider search lists them all.
Sorted by overall Star Rating, with Mercy Place Cairns (Bethlehem) and Regis Redlynch first, and Blue Care Hollingsworth Elders Village, Bolton Clarke Farnorha and six others without a dated rating in our records.
| Home | Suburb | Overall | Residents' experience | Compliance | Staffing | Quality measures | Provider type |
|---|---|---|---|---|---|---|---|
| Mercy Place Cairns (Bethlehem) | Westcourt | 4 of 5 | 5 of 5 | 4 of 5 | 5 of 5 | Not-for-profit | |
| Regis Redlynch | Redlynch | 4 of 5 | 5 of 5 | 3 of 5 | 5 of 5 | For-profit | |
| Bupa Cairns | Mooroobool | 3 of 5 | 5 of 5 | 2 of 5 | 3 of 5 | For-profit | |
| Blue Care Hollingsworth Elders Village | Cairns | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| Bolton Clarke Farnorha | Westcourt | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| Bupa Mount Sheridan | White Rock | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
| Caravonica | Not listed | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
| Infinite Care Edmonton Gardens | Edmonton | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
| Kewarra Beach | Not listed | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
| Kubirri Residential Care Centre | Mossman | Not rated | Not rated | Not rated | Not rated | Not rated | Not-for-profit |
| Regis Whitfield | Whitfield | Not rated | Not rated | Not rated | Not rated | Not rated | For-profit |
In brief
- Mercy Place Cairns (Bethlehem), Westcourt: 4 stars overall, 91 places, not-for-profit (community), run by Mercy Aged and Community Care.
- Regis Redlynch, Redlynch: 4 stars overall, 194 places, for-profit (privately owned), run by Regis Aged Care.
- Bupa Cairns, Mooroobool: 3 stars overall, 151 places, for-profit (privately owned), run by Bupa Aged Care Australia.
- Blue Care Hollingsworth Elders Village, Cairns: no dated rating in our records, 42 places, not-for-profit (faith-based), run by The Uniting Church in Australia Property Trust (Q.).
- Bolton Clarke Farnorha, Westcourt: no dated rating in our records, not-for-profit (community).
- Bupa Mount Sheridan, White Rock: no dated rating in our records, 125 places, for-profit (privately owned).
- Caravonica: no dated rating in our records, 144 places, for-profit (privately owned), run by Caravonica Waters.
- Infinite Care Edmonton Gardens, Edmonton: no dated rating in our records, 148 places, for-profit (privately owned).
- Kewarra Beach: no dated rating in our records, 94 places, for-profit (privately owned), run by Kewarra Beach Aged Care.
- Kubirri Residential Care Centre, Mossman: no dated rating in our records, 42 places, not-for-profit (faith-based), run by The Salvation Army (Queensland) Property Trust.
- Regis Whitfield, Whitfield: no dated rating in our records, 129 places, for-profit (ASX-listed), run by Regis.
Star Ratings are published by the Department of Health, Disability and Ageing. Shown as published in February 2026; they may have changed since. See the current rating on My Aged Care.
Who runs the homes
- Regis: Regis Redlynch (Redlynch) and Regis Whitfield (Whitfield).
The other nine homes each belong to a different operator, among them Bolton Clarke Farnorha, Bupa Aged Care Australia, Bupa Mount Sheridan and Caravonica Waters.
Cairns in our data
- 11 homes in Cairns in our directory, with 1,160 places among the 10 with a known size, from Regis Redlynch (194) down to Kubirri Residential Care Centre (42).
- 2 of 3 rated homes (67%) have four or five stars overall, led by Mercy Place Cairns (Bethlehem).
- 4 not-for-profit (such as Mercy Aged and Community Care and The Uniting Church in Australia Property Trust (Q.)), 7 for-profit (such as Regis Aged Care and Bupa Aged Care Australia).
- Suburbs in our list: Westcourt, Cairns, Edmonton, Mooroobool, Mossman, Redlynch, White Rock and Whitfield.
Sources: our directory records, built from public provider listings and the Star Ratings published by the Department of Health, Disability and Ageing (dates as shown). The Department's current Star Ratings extract and My Aged Care hold the latest figures. How we check our facts.
Worth knowing here
Our records hold an overall Star Rating for only 3 of the 11 Cairns homes listed here, so check the rest on My Aged Care before you shortlist.
The homes in Cairns lean large: 6 of 10 have 120 places or more, led by Regis Redlynch (194).
The Cairns ratings in our records were published in February 2026; the Department republishes Star Ratings every quarter, so check the current figures before you visit.
Eight of the eleven homes in Cairns have no dated overall rating in our records (Blue Care Hollingsworth Elders Village, Bolton Clarke Farnorha, Bupa Mount Sheridan, Caravonica and four others), so look up the current rating on My Aged Care before you shortlist them.
On clinical quality measures (falls, pressure injuries and weight loss), Mercy Place Cairns (Bethlehem) and Regis Redlynch score the top rating of five.
More on Cairns
See every Cairns home we track and aged care costs in Cairns.
Help finding a home here
We start with the homes in Cairns that fit the care needed and the budget, from Mercy Place Cairns (Bethlehem) down, and ring them for a suitable room, checking current ratings on My Aged Care for the eight without a dated rating in our records.
Our full placement outside Melbourne costs $1,450 including GST, paid by the family (how payment works).
If a hospital wants a discharge date, the urgent version costs $1,750 outside Melbourne and starts within one business day.
Questions families ask
Is this every aged care home in Cairns?
No. We hold records for eleven homes in Cairns, in suburbs including Westcourt, Cairns, Edmonton, Mooroobool and Mossman, which is not all of them; My Aged Care lists every government-funded home.
Which aged care homes in Cairns have the highest Star Ratings?
No home in Cairns in our records has five stars; among the four-star homes, Mercy Place Cairns (Bethlehem) and Regis Redlynch have the highest combined sub-ratings.
Who runs the aged care homes in Cairns?
Four of the 11 homes in our records are not-for-profit and seven for-profit; the operator with more than one home is Regis (2).
Who can help if we have a problem with a home in Cairns?
Aged and Disability Advocacy Australia (ADA Australia) on 1800 818 338 gives free, independent advocacy in Queensland, and the Aged Care Quality and Safety Commission takes complaints on 1800 951 822; neither is connected to us.
Tell us what's happening
Tell us what is happening and where in Cairns you are looking. We will call or video call to talk it through; the first conversation is free.
We're opening soon. We're not taking clients yet. Leave your details and we'll contact you when our Melbourne service opens. If you need help today, call My Aged Care on 1800 200 422, and if the person is in hospital, ask for the social worker or discharge planner.