ACQSC + My Aged Care · Townsville

Best Aged Care in Townsville, 2026

There's no single "best" or "number one" aged-care home in Townsville — the right one depends entirely on the person: their care needs, where family can visit, the budget, and whether they need dementia, respite or palliative care. So rather than pretend one home wins for everyone, we rank the 11 Townsville homes we cover by their official ACQSC star rating (the government's quality regime) and show what actually changes the decision: the rating breakdown, ownership type (faith-based or community not-for-profit vs ASX-listed Regis / Estia operators), the basic daily fee + Refundable Accommodation Deposit where published, and dementia, respite, palliative and cultural / LGBTI options. Start free with My Aged Care on 1800 200 422, and always verify a home's current rating at myagedcare.gov.au. Coverage spans Townsville, Kirwan, Annandale, Aitkenvale, Cranbrook and Heatley.

11 providers ranked No paid placements ACQSC ratings published

The Health Desk · Editorial team, aged care + dental + plastic surgery + dermatology + weight-loss + psychology · Updated 11 June 2026 · How we rank · Editorial standards

Which is the best aged care in Townsville?

Our top-ranked aged care in Townsville for 2026 is Ozcare Villa Vincent — Ozcare Villa Vincent (Mundingburra, Townsville) is a faith-based not-for-profit aged-care provider. Runners-up: Carinity Fairfield Grange and Bolton Clarke Glendale. All 11 providers in this guide serve Townsville and are ranked on verifiable credentials and information transparency, not paid placement.

Based on 11 providers profiled in Townsville, all cross-referenced against the relevant Australian regulator. Independent ranking, no paid placements, no first-party reviews.

★Key takeaways

✓Highest ACQSC rating: Ozcare Villa Vincent (4/5 stars), Mundingburra.
✓3 of 11 have ACQSC ratings of 4 or 5 stars; the national average is around 3 stars.
✓7 are not-for-profit (faith-based or community-owned); the rest are for-profit operators.
✓5 offer dedicated dementia-specific care; 6 are palliative-care capable.
✓Published basic daily fees range $66.8–$66.8/day; the means-tested care fee, RAD/DAP and additional services sit on top. Always request a fee letter before signing.

11 Verified Aged Care in Townsville, Ranked

Ozcare Villa Vincent

Not-for-profit (faith-based) ACQSC 4/5 Dementia-specific Mundingburra

Ozcare Villa Vincent (Mundingburra, Townsville) is a faith-based not-for-profit aged-care provider. ACQSC 4/5 stars. 175 approved beds. Dementia-specific care available.

ACQSC rating

★★★★☆

Beds

175

Basic daily fee

$66.80/day

RAD from

$550k

Services: Residential aged care, Dementia-specific, Respite.

Specialty programs: Dementia.

Best for: Families needing secure dementia-specific care

Faith-based not-for-profit residential aged-care home in Mundingburra, Townsville. ACQSC overall rating 4 stars (Good). Specialist programs: Dementia.

07 4724 7100

Note: Sourced from the My Aged Care / ACQSC register (https://ozcare.org.au/aged-care-facilities/facilities/villa-vincent-townsville/). ACQSC star ratings and RAD prices change quarterly — verify on myagedcare.gov.au before applying.

Carinity Fairfield Grange

Not-for-profit (faith-based) ACQSC 4/5 Dementia-specific Palliative care Idalia

Carinity Fairfield Grange runs a faith-based not-for-profit aged-care provider from Idalia. ACQSC 4/5 stars. 96 approved beds. Dementia-specific care available.

ACQSC rating

★★★★☆

Beds

Basic daily fee

$66.80/day

RAD from

$387k

Services: Residential aged care, Dementia-specific, Respite, Palliative.

Specialty programs: Dementia.

Best for: Families needing secure dementia-specific care

Faith-based not-for-profit residential aged-care home in Idalia, Townsville. ACQSC overall rating 4 stars (Good). Specialist programs: Dementia.

Note: Sourced from the My Aged Care / ACQSC register (https://carinity.org.au/residential/townsville-aged-care/). ACQSC star ratings and RAD prices change quarterly — verify on myagedcare.gov.au before applying.

Bolton Clarke Glendale

Not-for-profit (community) ACQSC 4/5 Dementia-specific Palliative care Mount Louisa

Bolton Clarke Glendale operates as a community-owned not-for-profit aged-care provider in Mount Louisa, Townsville. ACQSC 4/5 stars. Dementia-specific care available.

ACQSC rating

★★★★☆

Beds

Not stated

Basic daily fee

$66.80/day

RAD from

$575k

Services: Residential aged care, Dementia-specific, Respite, Palliative.

Specialty programs: Dementia.

Best for: Families needing secure dementia-specific care

Community not-for-profit residential aged-care home in Mount Louisa, Townsville. ACQSC overall rating 4 stars (Good). Specialist programs: Dementia.

07 4727 3500

Note: Sourced from the My Aged Care / ACQSC register (https://www.boltonclarke.com.au/living-options/residential-aged-care/glendale). ACQSC star ratings and RAD prices change quarterly — verify on myagedcare.gov.au before applying.

The Good Shepherd Nursing Home

Not-for-profit (community) Palliative care Annandale

The Good Shepherd Nursing Home, in Annandale, is a community-owned not-for-profit aged-care provider. 246 approved beds. Palliative-care capable.

ACQSC rating

Not yet rated

Beds

246

Basic daily fee

$66.8/day

RAD from

Not published

Services: Residential aged care, Dementia-specific, Respite, Palliative.

Best for: Residents needing palliative or end-of-life care

246-bed charitable not-for-profit residential aged-care home in Townsville, operated by The Good Shepherd Limited.

Note: AIHW Aged Care Service List 30 June 2025 (gen-agedcaredata.gov.au). ACQSC star rating, published RAD price, founding year and per-facility ACQSC rating unverified for this entry pending MyAgedCare cross-check.

Regis Kirwan

Private (for-profit) Kirwan

Regis Kirwan (Kirwan, Townsville) is a privately-held for-profit operator. 127 approved beds.

ACQSC rating

Not yet rated

Beds

127

Basic daily fee

$66.8/day

RAD from

Not published

Services: Residential aged care, Dementia-specific, Respite.

Best for: Carers needing short-stay respite for a family member

127-bed privately operated residential aged-care home in Townsville, operated by Regis Aged Care Pty Ltd.

Provider website →

Arcare North Shore

Private (for-profit) Dementia-specific Palliative care Burdell

Arcare North Shore runs a privately-held for-profit operator from Burdell. 90 approved beds. Dementia-specific care available.

ACQSC rating

Not yet rated

Beds

Basic daily fee

$66.80/day

RAD from

Not published

Services: Residential aged care, Dementia-specific, Palliative, Respite.

Specialty programs: Dementia.

Best for: Families needing secure dementia-specific care

Private residential aged-care home in Burdell, Townsville. Specialist programs: Dementia.

1300 272 273

Note: Sourced from the My Aged Care / ACQSC register (https://arcare.com.au/residence-location/north-shore/). ACQSC star ratings and RAD prices change quarterly — verify on myagedcare.gov.au before applying.

Blue Care Townsville Mt Louisa Aged Care Facility

Not-for-profit (faith-based) Mount Louisa

Blue Care Townsville Mt Louisa Aged Care Facility operates as a faith-based not-for-profit aged-care provider in Mount Louisa, Townsville. 70 approved beds.

ACQSC rating

Not yet rated

Beds

Basic daily fee

$66.8/day

RAD from

Not published

Services: Residential aged care.

Best for: Families wanting a faith-aligned not-for-profit

70-bed faith-based residential aged-care home in Townsville, operated by The Uniting Church in Australia Property Trust (Q.).

Parklands Residential Aged Care Facility

Government Thuringowa Central

Parklands Residential Aged Care Facility, in Thuringowa Central, is a government-funded aged-care provider. 70 approved beds.

ACQSC rating

Not yet rated

Beds

Basic daily fee

$66.8/day

RAD from

Not published

Services: Residential aged care.

Best for: Families wanting upfront fee transparency before a tour

70-bed government-operated residential aged-care home in Townsville, operated by Queensland Health.

Parklands Residential Aged Care

Government Dementia-specific Palliative care Kirwan

Parklands Residential Aged Care (Kirwan, Townsville) is a government-funded aged-care provider. 70 approved beds. Dementia-specific care available.

ACQSC rating

Not yet rated

Beds

Basic daily fee

$66.80/day

RAD from

Not published

Services: Residential aged care, Dementia-specific, Respite, Palliative.

Specialty programs: Dementia.

Best for: Families needing secure dementia-specific care

Government-run residential aged-care home in Kirwan, Townsville. Specialist programs: Dementia.

(07) 4433 9100

Note: Sourced from the My Aged Care / ACQSC register (https://www.townsville.health.qld.gov.au/facilities/townsville/parklands-aged-care/). ACQSC star ratings and RAD prices change quarterly — verify on myagedcare.gov.au before applying.

Loreto

Not-for-profit (community) Pimlico

Loreto runs a community-owned not-for-profit aged-care provider from Pimlico. 42 approved beds.

ACQSC rating

Not yet rated

Beds

Basic daily fee

$66.8/day

RAD from

Not published

Services: Residential aged care.

Best for: Families preferring community-owned over corporate operators

42-bed charitable not-for-profit residential aged-care home in Townsville, operated by Mercy Community Services North Queensland Limited.

Bolton Clarke Rowes Bay

Not-for-profit (community) Palliative care Rowes Bay

Bolton Clarke Rowes Bay operates as a community-owned not-for-profit aged-care provider in Rowes Bay, Townsville. Palliative-care capable.

ACQSC rating

Not yet rated

Beds

Not stated

Basic daily fee

$66.80/day

RAD from

$475k

Services: Residential aged care, Respite, Palliative.

Best for: Residents needing palliative or end-of-life care

Community not-for-profit residential aged-care home in Rowes Bay, Townsville.

07 4750 3700

Note: Sourced from the My Aged Care / ACQSC register (https://www.boltonclarke.com.au/living-options/residential-aged-care/rowes-bay/). ACQSC star ratings and RAD prices change quarterly — verify on myagedcare.gov.au before applying.

Aged Care in Townsville, side by side · Click any header to sort
Provider ⇅	Suburb ⇅	Ownership ⇅	ACQSC ⇅	Beds ⇅	Daily fee from ⇅
Ozcare Villa Vincent	Mundingburra	NFP (faith)	4/5	175	On enquiry
Carinity Fairfield Grange	Idalia	NFP (faith)	4/5	96	On enquiry
Bolton Clarke Glendale	Mount Louisa	NFP (community)	4/5	-	On enquiry
The Good Shepherd Nursing Home	Annandale	NFP (community)	Not yet rated	246	$66.8
Regis Kirwan	Kirwan	Private	Not yet rated	127	$66.8
Arcare North Shore	Burdell	Private	Not yet rated	90	On enquiry
Blue Care Townsville Mt Louisa Aged Care Facility	Mount Louisa	NFP (faith)	Not yet rated	70	$66.8
Parklands Residential Aged Care Facility	Thuringowa Central	Government	Not yet rated	70	$66.8
Parklands Residential Aged Care	Kirwan	Government	Not yet rated	70	On enquiry
Loreto	Pimlico	NFP (community)	Not yet rated	42	$66.8
Bolton Clarke Rowes Bay	Rowes Bay	NFP (community)	Not yet rated	-	On enquiry

Pricing and availability data checked against public sources at time of publication. We do not host first-party reviews; star ratings have been removed from this directory pending a moderated review-collection process.

Aged-care RAD prices in Townsville, by band

Upper · $550k–750k

2 homes — e.g. Ozcare Villa Vincent, Bolton Clarke Glendale

Mid-range · $400k–550k

1 home — e.g. Bolton Clarke Rowes Bay

Lower-cost · under $400k

1 home — e.g. Carinity Fairfield Grange

Work out your own fees with the means-test calculator →

Townsville aged care by type of care

Dementia & memory care in Townsville

Respite care in Townsville

Palliative care in Townsville

Townsville aged care: not-for-profit vs private

Not-for-profit aged care in Townsville

Ozcare Villa Vincent — $550k RAD
Carinity Fairfield Grange — $387k RAD
Bolton Clarke Glendale — $575k RAD
The Good Shepherd Nursing Home
Blue Care Townsville Mt Louisa Aged Care Facility

Private & listed operators in Townsville

Aged-care homes in Townsville, by suburb

Suburb	Homes	ACQSC
Mount Louisa	Bolton Clarke Glendale, Blue Care Townsville Mt Louisa Aged Care Facility	4★
Kirwan	Regis Kirwan, Parklands Residential Aged Care	—
Mundingburra	Ozcare Villa Vincent	4★
Idalia	Carinity Fairfield Grange	4★
Annandale	The Good Shepherd Nursing Home	—
Burdell	Arcare North Shore	—
Thuringowa Central	Parklands Residential Aged Care Facility	—
Pimlico	Loreto	—

How we rank aged care in Townsville

We rank aged-care providers on objective, publicly verifiable signals — never on star reviews, which we do not collect. The strongest signal is the ACQSC star rating (the Aged Care Quality & Safety Commission's regime, weighted compliance 40%, residents' experience 33%, staffing 15%, quality measures 12%), followed by bed capacity and stability, ownership type, fee transparency (published basic daily fee and RAD), and dementia / palliative care availability. Verify any provider's current rating at myagedcare.gov.au. Best Aged Care Australia does not accept payment to feature or rank providers.

Get a free shortlist of aged-care homes that fit

Choosing a home for a parent is hard, and the system is genuinely confusing. Tell us what's needed and we'll hand-pick a shortlist of Townsville aged-care homes that genuinely fit — by location, care level and budget — and connect you with a placement specialist if you want one. Free, and we'll never sell your details or pester you.

Common questions

FAQs: aged care in Townsville

Where can I find genuine reviews of Townsville aged-care homes?

Australia does not have a trusted consumer star-review system for aged care, and we do not publish first-party star ratings. The closest authoritative quality signal is the ACQSC star rating on myagedcare.gov.au, which includes a Residents' Experience component drawn from face-to-face interviews with residents (weighted 33% of the overall star rating). Read the full quality-indicator and resident-experience breakdown for each home on My Aged Care, and visit in person twice before deciding — ratings are a quarterly snapshot, not a substitute for a tour.

How much does aged care cost in Townsville in 2026?

Every resident pays the federally-regulated basic daily fee of $66.80/day (March 2026), plus a means-tested care fee based on income and assets, plus accommodation: either a lump-sum Refundable Accommodation Deposit (RAD) or an equivalent Daily Accommodation Payment (DAP) at the Maximum Permissible Interest Rate. RADs in Townsville commonly range from $400,000 to $900,000+. Always request a written fee letter and check the home's published RAD on myagedcare.gov.au before signing.

How do I choose between aged-care homes in Townsville?

Tour each home at least twice (once at meal time, once mid-afternoon), check the latest ACQSC accreditation report and star rating, and ask about 24/7 registered-nurse coverage and care minutes per resident per day (the federal target is 215 minutes, including 44 minutes of RN time). Talk to current residents' families — they're the most honest reference. A free placement consultant can also identify current vacancies and negotiate the RAD.

How much is the RAD for aged care in Townsville?

Among the Townsville aged-care homes we list with a published price, Refundable Accommodation Deposits (RADs) centre around $550,000, typically ranging from under $400,000 to $750,000+. The RAD is fully refundable when the resident leaves or passes away. You can instead pay an equivalent Daily Accommodation Payment (DAP) at the Maximum Permissible Interest Rate, or split the two. Always confirm the current RAD on myagedcare.gov.au and request a written accommodation agreement before signing — RADs are often negotiable.

Which Townsville aged-care homes offer dementia care?

Townsville homes we cover with dementia or secure memory support include Ozcare Villa Vincent, Carinity Fairfield Grange, Bolton Clarke Glendale, The Good Shepherd Nursing Home. Secure dementia units are locked, dementia-specific wings with higher staffing and design that prevents wandering; eligibility runs through an ACAT assessment via My Aged Care (1800 200 422). Costs mirror standard residential care. Dementia-specific beds can have longer waits, so it's worth enquiring early.

How do I get an ACAT assessment for my parent?

Call My Aged Care on 1800 200 422. The assessment is free and conducted by a qualified team (usually a nurse or social worker) at your parent's home. It takes 1-2 hours and determines what level of care they're eligible for — Home Care Package levels, residential aged care, respite, or transition care. You'll receive a referral code by post within 2-4 weeks. Without an ACAT code, you cannot access subsidised aged care services.

How much does aged care cost in Australia in 2026?

Residential aged care costs include a Refundable Accommodation Deposit (RAD) of $400k-$1.2M (returned when you leave), the Basic Daily Care Fee of $61.96/day (paid by everyone), a means-tested care fee of 0-$32,718/year based on income and assets, and optional extra services fees. Total annual cost ranges from $30,000 (low-means residents) to $90,000+ (premium homes). In-home care via Home Care Packages is much cheaper: $7,500-$61,000/year depending on level.

What is the difference between low-care and high-care?

These categories were abolished in 2014. Aged care homes now offer a mix of care levels and adjust as residents' needs change. Your level of subsidy is determined by the Aged Care Funding Instrument (ACFI) assessment done after admission. This means you don't need to move homes if your mum's needs increase — the same home will provide more support and the government subsidy will increase accordingly.

How long does it take to get into an aged care home?

In metropolitan Melbourne, Sydney, Brisbane, Adelaide, and Perth, most homes have vacancies and placement can occur within 1-4 weeks of an ACAT assessment being completed. Premium homes in inner suburbs may have 3-12 month waitlists. Regional homes are typically faster (1-2 weeks). Specialist dementia care units are slower (4-12 weeks) due to limited bed numbers. If urgent placement is needed, a placement service can identify homes with same-week vacancies.

Will Centrelink fund aged care?

The government heavily subsidises aged care through the Aged Care Subsidy. The amount depends on a means assessment of your parent's income and assets. Low-means residents pay only the Basic Daily Care Fee ($61.96/day) and have their accommodation costs covered. Higher-means residents pay more, including a means-tested care fee up to $32,718/year and full accommodation costs (RAD or daily payment). Services Australia conducts the means assessment — submit forms SA457 (income) and SA485 (assets).

Other aged care city rankings

Independent aged care rankings, by Australian city.

Best aged care in Melbourne

VIC

Best aged care in Sydney

NSW

Best aged care in Brisbane

QLD

Best aged care in Perth

Best aged care in Adelaide

Best aged care in Hobart

TAS

Best aged care in Canberra

ACT

Best aged care in Darwin

Best aged care in Gold Coast

QLD

Best aged care in Newcastle

NSW

Best aged care in Wollongong

NSW

Best aged care in Geelong

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All city rankings → · Guides → · How we rank →

Best Aged Care in Townsville, 2026

Which is the best aged care in Townsville?

★Key takeaways

11 Verified Aged Care in Townsville, Ranked

Aged-care RAD prices in Townsville, by band

Townsville aged care by type of care

Townsville aged care: not-for-profit vs private

Aged-care homes in Townsville, by suburb

How we rank aged care in Townsville

Get a free shortlist of aged-care homes that fit

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FAQs: aged care in Townsville

Other aged care city rankings