Aged care placement in Melbourne, in person
We help families across Greater Melbourne find an aged care home with a real vacancy. We ring the homes, come on the tours, explain the fees in plain English and sort the paperwork. Families pay a fixed fee. Homes pay us nothing.
Who can help me find an aged care home in Melbourne?
My Aged Care (1800 200 422) is the free government starting point and arranges the assessment. For hands-on help, a placement service rings homes to find vacancies, comes on tours and helps with the paperwork. Ours costs $1,950 for a full placement in Greater Melbourne, $195 for a planning session, and the first conversation is free. We take nothing from homes.
Melbourne's aged care homes, by the numbers
From the Department of Health, Disability and Ageing's August 2026 Star Ratings data and the government's aged care service list:
- 446 residential aged care homes across Greater Melbourne, with about 40,049 places.
- 68% of rated homes have four or five stars overall; 9 have five.
- 209 are run by not-for-profit organisations, 224 by for-profit companies and 13 by government.
- 155 of 421 homes with reported figures were below their government care minutes target in the latest quarter.
- Homes run close to full: about 96.1% of beds in metropolitan homes were occupied in the March 2026 quarter.
- 302 Victorians were waiting in hospital for an aged care place in mid 2026, up from 226 a year earlier.
Sources: Department of Health, Disability and Ageing star ratings extract (August 2026); GEN aged care service list; StewartBrown survey; NSW Government release, September 2026.
Where we help, by region
We cover all four metropolitan regions. Pick your council area to see its homes and what to expect.
Eastern Melbourne (137 homes)
- Boroondara 26
- Knox 21
- Manningham 20
- Maroondah 14
- Monash 25
- Whitehorse 15
- Yarra Ranges 13
Southern Melbourne (152 homes)
- Bayside 16
- Cardinia 9
- Casey 18
- Frankston 14
- Glen Eira 15
- Greater Dandenong 15
- Kingston 17
- Mornington Peninsula 25
- Port Phillip 7
- Stonnington 11
Northern Melbourne (86 homes)
Western Melbourne (71 homes)
- Brimbank 16
- Hobsons Bay 9
- Maribyrnong 7
- Melbourne 6
- Melton 3
- Moonee Valley 17
- Wyndham 12
Highest-rated homes right now
The 9 Melbourne homes with five stars overall in the latest government data. Ratings change every quarter, and the right home depends on far more than a rating.
- Emerald Hill Residence, South Melbourne
- Monda Lodge Hostel, Healesville
- Peninsula Grange Aged Care, Mornington
- Regis Shenley Manor, Camberwell
- Royal Freemasons Footscray, Footscray
- South Port Community Residential Home, Albert Park
- Victoria by the Park, Elsternwick
- Villa Maria Catholic Homes Justin Villa Aged Care Residence, Balwyn
- Village Baxter - Manor, Frankston South
Every Melbourne home, with ratings and room prices
What a placement in Melbourne includes
- A needs meeting at home or in hospital
- A shortlist drawn from every suitable home in the area, not a list of partner homes
- We ring homes to confirm real vacancies that fit the care needed, the area and the budget
- Up to four tours, booked by us, with us beside you
- Help discussing the room price with the home you choose (the agreed price can't be more than the home's published price)
- A plain-English walk-through of the accommodation agreement, and help preparing the Services Australia means assessment form for the person (or their attorney) to sign
- Move-in planning and a check-in within the first 30 days
Price: $1,950 including GST. $450 to start. The $1,500 balance is due only when an offer is accepted from a home we shortlisted or contacted for you. If plans change, nobody moves, or your family finds a home some other way, no balance is owed. All prices.
Every resident also pays the home's own fees, starting with the government's basic daily fee of $68.93 (as at 20 September 2026). How aged care fees work.
Questions families ask
How do I find an aged care home in Melbourne with a vacancy?
Vacancies are not published reliably anywhere. Melbourne homes run close to full (about 96.1% of beds in metropolitan homes were occupied in the March 2026 quarter), so the only dependable way is to ring the homes that fit. That is the core of what we do: we ring them, confirm who has a suitable room and when, and give you a written shortlist.
How long does it take to get into aged care in Melbourne?
It varies widely. Nationally, the median time from applying through My Aged Care to entering permanent residential care was 138 days in April to June 2026, but much of that is the assessment and the family's own timing. Once an assessment approves residential care, a room in Melbourne is often found within weeks; dementia-specific units and popular homes can take longer.
Which Melbourne aged care homes have the best star ratings?
In the government's August 2026 data, 9 of Greater Melbourne's 407 rated homes have five stars overall and 278 have four or five. You can see every home's rating on our Melbourne homes page. A high rating is a good sign, but location, the room, the culture of the place and the care your family member needs matter just as much.
Do you come on tours in Melbourne?
Yes. We book the tours and come with you anywhere in Greater Melbourne, up to four tours as part of the $1,950 placement.
Mum is in hospital in Melbourne and they want to discharge her. What now?
Ask the hospital whether an aged care assessment has been done or booked (in Victorian hospitals it is usually done quickly), and ask for the name of the social worker or discharge planner. Then tell us it is urgent: our urgent placement ($2,450) starts within one business day. See hospital discharge help.
Tell us what's happening
Tell us where in Melbourne and what's going on. We'll call to talk it through; the first conversation is free.
We're opening soon. We're not taking clients yet. Leave your details and we'll contact you when our Melbourne service opens. If you need help today, call My Aged Care on 1800 200 422, and if the person is in hospital, ask for the social worker or discharge planner.